Resume
Ivan Vincent P.

Ivan Vincent P.

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I’m an E-commerceExpert based in the Philippines with over 5 years of experience in various industry especially in e-commerce platforms and social media tools. I’ve worked with 5 International CEOs, business owners, and consultants that wanted to open their dream shops & websites. I’ve been the project and operations manager of a 6-figure digital agency named Vean Global. My focus and interests for these past few years has been the development of several online businesses from managing their day-to-day operations to building their websites & platforms from scratch. I also had experience on almost ALL e-commerce platforms such as Shopify, Amazon, Etsy, Ecwid, Wix, Faire, Groovekart, Dukaan, etc. as well as social media platforms for lead generation especially Instagram and Tiktok.

Contact Details

Email: ivanvincent.va@gmail.com
WhatsApp: +63 9271294920
Skype: live:iprincillo543
LinkedIn
Onlinejobs.ph
 
 
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This is a custom resume and all unrelated work experiences are excluded for your convenience.

Work Experiences

Amazon & Etsy VA | LUNGA COLLECTION CO.

(Oct. 2022) - Click for more details
  • Established and managed an Etsy store, achieving $1,500 in monthly sales within the first year, showcasing adeptness in product research and management.
  • Managed customer support, elevating reviews and engagement by up to 300%, maintaining a perfect 100% customer satisfaction rate, and actively contributed to creating e-books and other valuable materials for the brand website
  • Introduced 'gravy boats' through astute product research, generating over $5,000 in sales within the initial quarter of launch, contributing significantly to revenue growth.
  • Utilized Helium 10 for comprehensive product research, optimization, and PPC management, ensuring brand feasibility and success.
  • Excelled in Excel, utilizing it as a primary platform for brand management, effectively monitoring and optimizing profitability.
 

Administrative Specialist | PINK AND UNIQUE

(Aug. 2022) - Click for more details
  • Collaborated with the CEO and COO, implementing website enhancements and updates.
  • Integrated SMS and email marketing tools like Klaviyo and Mailchimp, resulting in increased customer retention which generates $2,000 average sales per campaign.
  • Engineered dynamic upselling features and bundle prompts via Vitals, contributing to a 40%+ weekly sales surge.
  • Spearheaded website development and graphic design, revitalizing a high-traffic Shopify boutique which has an average monthly sales of $25,000.
  • Amplified reach through strategic email marketing initiatives for the primary consulting career.
  • Managed a customer loyalty program via Smile App, nurturing relationships with top clients for the shopify store.
  • Enhanced product pages with detailed descriptions, visuals, and tables, optimizing apparel presentation and engagement.
 

Project Manager | VEAN GLOBAL LLC

(Jun. 2022 - Dec. 2023) - Click for more details
  • Managed a team of 3D animators, effectively communicating client requirements and overseeing project details to ensure precise execution.
  • Pioneered operational systems as the inaugural employee of a startup, utilizing project management software like Notion, Todoist, and Excel for streamlined daily operations.
  • Spearheaded recruitment and management of developers for a digital agency, utilizing Discord for project tracking and organized communication.
  • Initiated revenue generation, securing $10,000 in the startup's initial quarter, increasing to an average of $20,000 in the second year with my streamlined process.
  • Managed all accounting tasks including income and expense tracking, income statement preparation, invoice management, and policy implementation to maintain a chargeback rate of less than 5%.
  • Achieved a 10-15% conversion rate, closing 2-3 clients out of 20-30 leads garnered via social media and outreach efforts on platforms like Instagram, maintaining consistent client communication for optimal support and project relay.
 

Logistics Manager | Verano Hill Jewelry INC.

(Mar. 2021 - Jun. 2022) - Click for more details
  • Advanced from product listing and landing page creation, consistently enhancing systems and spreadsheets for improved usability and efficiency.
  • Elevated to the role of logistics manager following team expansion, introducing innovative systems for optimizing product listing assets effectively.
  • Maintained 95-100% satisfaction rate of the customers and decreased the overall returns and chargebacks using Gorgias as main platform for customer support.
  • Handled all the dispute claims from our customers using klarna, afterpay, and even paypal resulting to over 90% approval rate.
  • Developed streamlined systems to enhance the efficiency of assets used in product listings, improving overall productivity. Thus, rendering over $1,000 monthly refunds from our suppliers.
  • Ensured smooth and efficient operations throughout the production-to-distribution process with our suppliers from China, optimizing workflows and utilizing various cutting-edge tools.
  • Oversaw the seamless movement of goods from production to distribution, leveraging new tools and strategies for efficient logistics management.
 

Amazon Account Specialist | DIYA VENTURES LLC

(Jan. 2021 - Feb. 2022) - Click for more details
  • Engineered comprehensive 'Daily Sales Tracker' for inventory, invoices, and logistics management.
  • Managed supplier relationships and shipments via [FBABEE] freight forwarders.
  • Monitored sales trends across multiple platforms and prepared detailed daily updates for issue resolution.
  • Maintained and optimized Amazon PPC campaigns while updating product listings on Etsy and Faire.
  • Efficiently handled order fulfillment using Rapid Fulfillment for Shopify, Faire, and Etsy.
 

Shopify Developer & Social Media Manager | AUTARKYINC LLC

(Aug. 2020 - Mar. 2021) - Click for more details
  • Established and maintained social media pressence on facebook, instagram, tiktok, and youtube with high engagement. Also leveraged Instagram influencers via Collabstr, boosting traffic and brand outreach.
  • Crafted engaging product pages spanning baby products to beauty tools, employing AIDA model and GIFs for compelling descriptions.
  • Curated trending content using VidIQ for YouTube algorithms, driving increased visibility.
  • Orchestrated and managed influencer marketing programs through Dovetale, expanding brand presence.
  • Enhanced user experience with meticulous tag and category alignment, maintaining website cohesion.
  • Integrated LOOX for tailored customer reviews and Jebbit for product recommendation quizzes, significantly improving conversions.
 

SEO Specialist & E-Commerce Assistant | ELIWAYREI LLC

(Feb. 2020 - Aug. 2020) - Click for more details
  • Oversaw diverse retail stores encompassing gaming and eyewear products, expanding expertise across various e-commerce platforms beyond Shopify and Wix.
  • Solely managed SEO strategies and keyword optimization for all product listings, enhancing online visibility and market reach.
  • Handled sales and order management via WordPress website, ensuring smooth transactions and customer satisfaction.
  • Acted as the primary point of contact for the team, ensuring alignment and productivity, keeping operations on schedule.
  • Facilitated team coordination and efficiency, taking on the responsibility of maintaining organizational focus and momentum.
 

Shopify & Wix UX/UI Designer | DUE MENTI

(Apr. 2019 - Jul. 2020) - Click for more details
  • Created the landing pages for the store’s shop for driving which increased the traffic to up to 150% compared to previous traffic.
  • Led end-to-end website design, development, and user experience enhancements for multiple brands.
  • Managed administrative tasks, directed production teams, and facilitated successful product launches in various retail outlets.
  • Acted as HR manager, driving brand expansion through strategic talent acquisition and development.
  • Optimized production processes, boosting efficiency and amplifying brand visibility and sales performance.

Skills

Technology

 
Canva Graphic Design
Photoshop Editing
Logo & Banner Making
Sony Vegas Video Editing
Notion, Slack, Asana, Todoist, and Trello Project Management
Computer Building and Troubleshooting
Fast Typing Speed (Touch Typing)
 

E-Commerce

 
Shopify Page Builder
WIX Page Builder
Amazon Seller Central
Etsy Shop Manager
Faire Seller Management
Helium 10
Kount Insider
Gorgias Customer Support
CJ Dropshipping Product Builder
Aliexpress Dropshipping
Professional Copywriting
Search Engine Optimization (SEO)

Financials

 
Stripe
Klarna
Afterpay
Paypal Invoicing
Accounting
Bookkeeping
Xero Accounting
A2X Accounting
Futures & Options Derivatives
Excel & Google Spreadsheets
 

Languages

~ English 🇺🇸

Proficient speaker

~ Filipino 🇵🇭

Native speaker

~ French 🇫🇷

Basic speaker
 

Education

Bachelor's Degree in Accountancy

New Era University, Quezon City
 
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